How to reach us in case of any issues
In case that you ever need to reach our team, these are the following channels available:
Email
Help Desk
Chat with an advisor or submit a support ticket.
Our team is ready to listen to any concerns you may have. We are committed to providing an effective and timely level of service at all times with responses proportional to the severity of the problem.
We will endeavour to respond to you as soon as possible within two hours of contact (eight outside of office hours).
Office Hours
Weekdays – 9am to 5pm
Saturdays – 10am to 3pm
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